Customer service has a major impact on your business’s success, notably small businesses. Providing quality service to your customers is often the deciding factor in whether or not they remain a customer and refer your business. Building relationships with customers and showing them you truly care is what defines appreciation marketing.
When it comes to consistent and congruent customer service, no one does it better than the Appreciation Agency . We honor the relationships we build with our clients, and we strive to show our appreciation from the get-go. Appreciation marketing is what we do best.
What is Appreciation and Loyalty Marketing
Appreciation marketing combines top-notch customer service with effective marketing strategies. This results in a strong business-customer relationship, providing returned patronage and referrals to your business. Simply put, great customer care will improve your business’s success.
Benefits of Superior Customer Care
Statistically, nearly 70% of customers who leave a business do so based off poor customer service. This shows just how important customer service is. The purpose of appreciation marketing is to acquire your customers’ trust. With this, your customers are likely to return to your business and refer others to you.
Finding new customers is a far more difficult task than retaining existing ones. Not only will great customer service and appreciation achieve returned customers and referrals, it will also improve the image and productivity of your company. By doing more than just thanking your customers, you can keep them around for longer, eliminating lost patronage. Quit losing customers and show them you care with the Appreciation Agency.
Keep Customers with the Appreciation Agency
As mentioned, the Appreciation Agency specializes in appreciation marketing—it’s in our name! We help our clients build long-term relationships with their customers, implementing effective customer service into marketing strategies.
If you’d like to retain customers and boost your business, contact us today or call us at 855.557-3920.